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Customer Experience Upgrades

Your Ride Upgraded.

 

Summer 2026, Citilink is introducing new ways to pay, plan, and ride, making your trip easier from start to finish!

Plan Your Trip
See What's Changing
View New Schedules and System Map

Quick Overview

Pay Easier

Tap to pay, fare capping, and all-day passes on board

Plan Smarter

Transit App Royale + updated schedules and maps

Ride Better

Route improvements across the Citilink system

What’s New

Tap to Pay

Skip the hassle! Just tap your card or phone and ride.

Please note: Tap to Pay will currently only be for a regular fare bus pass.

Fare Capping (Pay As You Go)

Ride more, pay less. You’ll never pay more than the cost of a day pass when paying with tap to pay, smartcard, or mobile tickets.

All-Day Passes on the Bus

Buy your all-day pass directly when you board.

Please note: It is one regular priced pass purchased per person per day and it will be activated for use at the time of purchase.

If you want to purchase all-day passes for future rides, please do so at Central Station or our St. Francis Drive (formerly Leesburg Road) office.

Transit App Royale

Plan, track, and ride with real-time updates, all in one place.

MedLink Improvements

Better connections and coordination across key routes.

Route 8 Updates

More consistent half-hour service when it matters most

1 Waynedale Updates

With the bridge re-opened, service is restored and more direct.

Updated Schedules & System Map

New materials will reflect updated services and are easier to use

How This Helps You

  • Spend less time waiting

  • Pay without stress or guesswork

  • Plan your trip in seconds

  • Get where you’re going more directly

Plan Your Ride

Everything you need in your pocket

  • Real-time bus tracking

  • Trip planning

  • Service updates

Need Help?

Call Customer Service at 260.432.4546

Talk to us at Central Station at 121 W. Baker Street, Fort Wayne IN 46802

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