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  • Services
    • Fixed Routes
    • Flexlink
    • Citilink Access/Access Plus
    • MedLink
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  • Routes
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    • Allen County Public Library Routes
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    • Fort Wayne Community School Routes
    • Food Pantry Routes
  • Riding Citilink
    • About Bus Fares & Passes
    • Purchase Passes Online
    • Safety
    • Regulations for Riding
    • Travel Training
    • BUS PASS SALES POLICIES & FAQS​
  • About
    • About Citilink
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    • Contact Us
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Jillian Kreider
Jillian Kreider In News

Citilink Is Upgrading Fare Options — Here’s What You Need to Know

Citilink is getting new fareboxes soon, and that means we’re retiring the old plastic mag-stripe bus passes and paper tickets. If you still have unused old passes, don’t worry! You…
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Jillian Kreider
Jillian Kreider In News

FAQ: Citilink is Upgrading Fare Options

Why is Citilink retiring the current paper passes? We’re transitioning to more reliable, modern fare options that work with our new fareboxes such as mobile tickets, QR-code paper passes (Ticket…
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Jillian Kreider
Jillian Kreider In News

Citilink Will Be Closed New Year’s Day

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Jillian Kreider
Jillian Kreider In News

Citilink Will Close Early Christmas Eve and Be Closed on Christmas Day

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Jillian Kreider
Jillian Kreider In News

Citilink’s Holiday Shuttle Service

  The picture above is the route the holiday shuttle takes   Citilink operates a Holiday Shuttle providing non-stop service between Central Station, Northcrest Shopping Center, and Glenbrook Mall. This…
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Jillian Kreider
Jillian Kreider In News

Customer Service Hours Are Changing

Effective December 15th, 2025    Please be advised that beginning Monday, December 15, 2025, Customer Service support hours will change.    Monday through Friday Customer Service will be available by…
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Jillian Kreider
Jillian Kreider In News

Citilink Announces Free Fare Saturdays and Holiday Shuttle Service for 2025

MEDIA CONTACT Jaclyn Goldsborough PR Manager Ferguson jaclyn@fai2.com 574-596-0818   Citilink Announces Free Fare Saturdays and Holiday Shuttle Service for 2025  FORT WAYNE, Ind., (Nov. 20, 2025) — Citilink announces…
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Jillian Kreider
Jillian Kreider In News

Citilink Will Be Closed on Thanksgiving!

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Jillian Kreider
Jillian Kreider In News

Final Public Input Session on Proposed Route Changes

Citilink has added one final opportunity for riders and community members to share feedback on proposed route updates before the plans are finalized. Join us for this meeting on Tuesday,…
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Jillian Kreider
Jillian Kreider In News

Need to Reach a Food Pantry? Citilink Can Help.

If you or someone you know is feeling the impact of recent SNAP benefit changes, Citilink can help make sure transportation isn’t a barrier. Our buses connect riders across Greater…
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801 St. Francis Drive
Fort Wayne, IN 46808
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PLAN MY TRIP

OFFICE HOURS

Main Office:
Monday-Friday: 8 AM – 5 PM

Central Station:
Monday-Friday: 6 AM – 8:45 PM
Saturday: 7 AM – 5:30 PM

PHONE

Customer Service:
(260) 432-4546

Main Office:
(260) 432-4977

Telephone information lines are staffed between 6:00 AM and 6:00 PM weekdays, and 9:00 AM to 5:00 PM Saturdays.

GET TEXT ALERTS

© 2026 Citilink. A Service of the Fort Wayne Public Transportation Corporation.

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