Please see below information on how to get in touch with Citilink.
For an immediate response for route questions, please call our Customer Service department at (260) 432-4546.
If reporting a customer concern, please kindly provide us with the date and time of incident, as well as any other information on the incident, so we can address your concerns in a timely and accurate manner.
Thank you for your understanding and we look forward to hearing from you!
Phone
Customer Service:
(260) 432-4546
Main Office:
(260) 432-4977
Telephone information lines are staffed between 5:30 AM and 8:30 PM weekdays, and 7:00 AM to 5:30 PM Saturdays.
Address
Main Office
801 Leesburg Road
Fort Wayne, IN 46808
Central Station
121 W Baker St
Fort Wayne, IN 46802
Hours
Main Office
Monday-Friday: 8 AM – 5 PM
Central Station
Monday-Friday: 6 AM – 8:45 PM
Saturday: 7 AM – 5:30 PM
Lost & Found
Any items left on the bus or turned in to Citilink will be located at the main office or Central Station. If you’re missing an item, call our office to describe what you’ve lost.
Bus Hours
Monday – Friday
5:25 AM – 9:45 PM
Saturday
7:30 AM – 6:30 PM
Sunday
No service
Holiday Schedule
No bus service and offices are closed
New Year’s Day – Wednesday, January 1, 2025
Memorial Day – Monday, May 26, 2025
Independence Day – Friday, July 4, 2025
Labor Day – Monday, September 1, 2025
Thanksgiving Day – Thursday, November 27, 2025
Christmas Day – Thursday, December 25, 2025
New Year’s 2025 – Wednesday, January 1, 2026
Board Meetings
Citilink Board of Directors meetings are public and held at the Citilink Main Office on the third Thursday of every month at 5:30 PM. Public comments must be submitted by 5:00 PM EST on the third Wednesday of the month.
Freedom of Information Act
The Indiana Freedom of Information Act, or FOIA, enforces every citizens right to access government documents. Please address FOIA requests to:
Citilink FOIA Coordinator
801 Leesburg Road
Fort Wayne, IN 46808
