Citilink’s Token Transit Mobile Validators Are Live and with Pay as You Go!

Today is launch day of Citilink’s new Token Transit mobile validators on our buses and with our Pay as You Go feature!

Do you want to see how the mobile validators work and how you can Pay as You Go? Check out the video below:

What Are Token Transit Mobile Validators?

Token Transit mobile validators are sleek, contactless devices installed on buses that let you pay with your phone instantly. All you need is the Token Transit app, which you can download from the App Store or Google Play on our website HERE. Once it’s installed, simply purchase your fare on the app, scan the QR code on your cell phone with the validator when you board, and you’re good to go!

With this technology, you can:

Skip the Cash: No need for paper tickets or coins—just your phone.

Get Discounts: As we update our fare prices, you can get discounts on your tickets by using the Token Transit app to pay for your tickets!

Pay As You Go: Can’t afford a full day or monthly pass right now? No worries! With Pay As You Go, you can earn that pass with each tap. You can purchase and activate passes as normal in the Token Transit app and Pay As You Go will apply automatically, when available. This provides an equitable solution for riders who cannot afford to purchase an all day or monthly pass upfront or may not know how often they ride.

Speed Up Boarding: Scanning to validate your ticket is quick, which means less time waiting and more time moving.

What is Pay as You Go?

Pay as You Go, or Fare Capping, lets you earn your pass with each tap if you can’t afford a full day or monthly pass right now. You can purchase and activate passes as normal in the Token Transit app and Pay As You Go will apply automatically, when available. This provides an equitable and accessible solution for riders who cannot afford to purchase an all day or monthly pass upfront or may not know how often they ride.

• Riders will automatically receive automatic upgrades in the Token Transit app when you activate enough passes to meet or exceed the value of the greater pass.
  • An example would be activating three regular ticket-to-ride fares throughout the day to upgraded to an All Day pass for the remainder of your rides for that day.
• Passes have to be activated one at a time to be eligible for Pay as You Go. Each pass must expire before the next one activates to be eligible for Pay as You Go.
• Riders will automatically receive a refund for any difference in fares.
  • With the example above of activating three regular ticket-to-ride fares throughout the day to upgraded to an All Day pass, you would receive a $.75 refund.

How to Use Token Transit on Citilink

Getting started is easy! Here’s how it works:

Download the Token Transit App: Available on both the App Store and Google Play.

Find Citilink: Once the app is downloaded, search for Citilink under Agencies.

Purchase Your Fare: Buy a single ride or even a monthly pass right on the app.

Scan to Validate: When you board, scan your phone on the validator. You’ll see a green or orange light and hear a beep—this means your fare is validated!

Enjoy the Ride: That’s it! No hassle, just tap and go.

Ready to Ride? Here’s How to Get Started:

Don’t wait—download the Token Transit app today and check out all the features!

Spread the word! Share this post with friends, family, and colleagues who ride the bus or are considering trying transit.

With Token Transit mobile validators, Fort Wayne buses are more user-friendly and accessible than ever.

Let’s embrace the future of transit today by celebrating this exciting new chapter in public transportation for Fort Wayne and help us put the “fun” in “funding transit”! Get ready to ride into the future with us!